Chatbot user manual
This guide will help you to use this tool effectively to obtain help and information in situations of domestic violence.
Accessing the Chatbot:
You can access the Chatbot from the home page of the website. Click on the ISEDA logo to go back to the home page.
Exchange methods:
The Chatbot offers two methods for interacting with it:
Writing with Simple Sentences: You can simply write your questions or concerns using simple sentences.
Selecting Displayed Sentences: The Chatbot will also display predefined phrases. You can select from these options to communicate quickly and effectively.
Confidentiality and Security:
Your conversations with the Chatbot are private, secure and confidential. No personal information will be recorded or shared without your consent.
Rest assured that your exchanges with the Chatbot are entirely anonymous. No data is stored after the conversation has ended.
Don't be afraid to share your situation with the Chatbot. It is there to help and support you in complete safety.
Features:
The Chatbot is equipped with various features to help you in different domestic violence situations.
You can ask questions, obtain information on available resources, etc.
If you need to quickly exit the Chatbot, you can click on the 'Emergency Exit' button at any time.
Emergency Assistance:
In the event of an immediate emergency, the Chatbot will provide you with information on local emergency numbers, safe shelters, links to partner associations, and other resources.
Don't be left alone in an emergency. Contact the authorities or specialist organisations as soon as possible.